All orders are shipped from either France or Hong Kong, depending on the items included in your order.

• Orders shipped to France containing only the Mellow Schema Tarot are fulfilled from France (Colissimo).
• Giclée prints are shipped from France.
• All other orders are shipped from Hong Kong.

PRE ORDERS

1. Dispatch Time

This collection is currently available as a pre order.

Orders placed before May 23, 2026 are expected to be dispatched during June 2026. The current dispatch is aimed to begin between June and July 2026. Please note that timelines are estimates and may vary slightly.

Once your order has been dispatched, you will receive a confirmation email with tracking information.

Orders placed before May 23, 2026 are expected to dispatch during June 2026. If your order has not been dispatched by July 31, 2026, you will be eligible to request a cancellation.

Orders placed from May 23, 2026 onward are expected to dispatch between June and July 2026. If your order has not been dispatched by August 31, 2026, you will be eligible to request a cancellation.

2. Important — Shipping Address

Please ensure that you provide accurate and complete shipping information at checkout.

If a shipment is returned due to an incomplete or incorrect address, the order may not be fulfilled, and additional shipping fees may be required to resend the package.

Customers are responsible for ensuring that the shipping address provided at checkout remains valid and accessible until fulfillment is completed.

Mellowschema.com is not responsible for delivery issues resulting from address changes made after dispatch, and such cases may not be eligible for a refund.

3. Delivery Time

After dispatch, delivery typically takes approximately 5 to 10 business days, depending on your location.

Please note that international shipping times may vary due to customs processing or local postal services.

STANDARD ORDERS

1. Dispatch Time

Standard orders are typically dispatched within 1 week.

2. Delivery Time

• France: approximately 1 to 3 business days after dispatch
• International orders: approximately 5 business days to 2 weeks after dispatch

Delivery times may vary depending on customs procedures and local carriers.

SHIPPING COSTS

Shipping costs are automatically calculated at checkout based on your location and the weight of your order.

CUSTOMS AND TAXES

Buyers are responsible for any customs duties or import taxes that may apply upon receiving their order.

Mellow Schema Tarot is not responsible for delays caused by customs processing.